Shipping Policy
MAIN SHIPPING METHODS
There are two shipping methods we offer, including rush shipping and free shipping.
We support the following shipping courier:
1) Rush Order
Shipping:
Shipping Courier including DHL & FEDEX & TNT etc, that depends on the place you are in.
2) Free Shipping:
Shipping Courier including USPS & Aramex & UPS etc.
| Shipping Methods | Shipping Time | Shipping Way | Shipping Fee |
| Rush Shipping | 4-7 workdays | DHL or FedEx | $30 USD |
| Free Shipping | 10-15 workdays | USPS Or UPS | 0 |
Before your order is shipped, Classygown has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.
♦ Total Delivery Time = Processing Time + Shipping Time
♦ If your order contains multiple items, they will be shipped together.
Processing time:
Occasion dresses: Within 10-20 Business Days (From May to Dec)
Occasion dresses: Within 15-30 Business Days (From Jan to April)
Wedding dresses: 15-25 Business Days (From May to Dec)
Wedding dresses: 20-40 Business Days (From Jan to April)
Special Estimated Delivery Time For Rush Order:
Rush order: within 15 business days, this $30 is paid for prior shipping and tailors who would like to work extra time to finish this dress.
Delivery Guide
To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your shipping address is a P.O. Box, then you must provide us with a physical address by email.
Packing
In order to save your shipping cost, each dress will be packed tightly with water proof bag .
Note :The shipping cost is prepaid before sending, so there will be no extra shipping cost, please note for some countries, there will be customs taxes, this tax should be paid by buyers, in order to save your cost, we usually write less price on the invoice.
Please refuse to sign the package if you find the package is broken and contact with us at the first time, we will help you solve all the problem.
Freight
Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.
Tracking Your Order
We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.
Here are the links to all the delivery companies we use so you can track your order
DHL: http://www.dhl.com/en.html
UPS: http://www.ups.com/tracking/tracking.html
TNT: http://www.tnt.com/portal/location/en.html
FedEx: http://www.fedex.com/us/track/
USPS: https://www.usps.com
Please note that you may not be able to track each shipment notification email you receive for the first 24-48 hours. If 48 hours have passed and you are still unable to track your order, please contact us.
When placing an order, please make sure that your shipping address is complete and correct (province, city, zip code, phone number, etc.)!! If the address is wrong or incomplete, your package will be difficult to deliver or will be destroyed.
If there is any problem with the address after placing the order, please contact our customer service by email in time to modify your address.
If you want to know more about shipping, you can contact us anytime: classygown@outlook.com